Online HW 网络作业 Help

Student

• How do I start using Online HW?
  Click on Getting Started with Online HW and follow the instructions there!
• It says textbook code already claimed or textbook code doesn't exist.
  Email tech@mlpchinese.com with a photo of your code, and we will respond. 80% of the time, someone else in your family already created an account. 20% of the time, you're reading an 0 as an O.
• I claimed my textbook, but now I can't see it!
  This is probably because you are logged into a different account. You can go here and put in your email to see how many accounts you have. If you still have the claim code, you can try claiming it again, and the results page will tell you which account it's currently on.
• Do you have iPad version?
  YES for grades K-7. Download our iPad App here: https://itunes.apple.com/us/app/mlp-chinese-hw/id1051821801?mt=8
• How do I join a classroom?
  First, make sure you have a classroom code from your teacher. Then, on your student account page, click on Join a Class to join a class!
• Clicking on the train door leads to a blank page
  You are probably using an unsupported browser. Please use Chrome, Firefox, or the iPad app.
• The load time is so slow!
  Unfortunately, the FIRST load time tends to be slow -- we are cacheing a lot of images, and also a 12MB font file. It should be much faster after the first loading of any game.
• I see a black screen, what do I do?
  RELOAD the page. If you've tried it several times and it still doesn't work, please Report a problem.
• How can I redo the homework?
  Unfortunately, you can't redo the set homework. However:

  • to re-listen to the lesson text, click on 自由听课文
  • to re-watch the video, click on 自由听课文
  • to re-play the games, click on an open door.

  
  

• 孩子自学，家长如何查看网上作业？

  方法一: 登陆学生账户 My Scores 页面
  
  
  
  
  方法二: 通过教师账户管理孩子
  
  1. 建一个教师账户，将 role 设为家长

  
  
  
  2. 建一个网上教室，并请孩子加入
  
  
  
  
  3. 在网上教室查看孩子作业情况、批改录音

  
  
  4. 如需辅导孩子，还可订阅备课指南
  
  
  
  
  更多网上作业指南        教学园地
  
  
  
  
  
• 我的两个孩子在同一个账户上，应该怎么办？
  You should have two different accounts for your two children.  If right now they are sharing an account, you should create a new account for one of your children.
  
  To do so, please：
  1）Write down the code of the textbook that one of your children is using. (It is at the top of the textbook image)
  
  2)  Unclaim one of the textbooks from the existing account (use the "Unclaim" option in the bottom of the left sidebar.  Don't worry, we save the data when you unclaim). 
  
  2）Then, use that code to create a new account for one of your children.
• 我的孩子有两个账户，怎样并成一个？
  1) Pick the account that you want to remove, and log in.
  2) Write down the textbook codes for all the textbooks registered to that account.  (They are at the bottom of each textbook image)
  
  3) Unclaim all of your textbooks from it. (Use the "Unclaim" feature on the sidebar, at the very bottom.  Don't worry, we will save all of your textbook homework data and progress)
  
  4) Log in to the account that you want to use, and use the "Claim a Textbook" button to re-claim your codes.  All of the data will be imported into that account.
  
• The microphone isn't working!
  1) Please check that your microphone is enabled.
  2) The microphone requires HTML5 support, so please make sure you're using Google Chrome.
  3) For browser security reasons, the webpage is not allowed to automatically turn on the microphone. You have to click "Allow" on the pop-up. (If you accidentally clicked "not allow", you might have to reload the page or restart your browser.) See example here:
  
  If you accidentally click "don't allow" and the preference is saved: here's how to make this website an exception in Chrome (steps 1-5).
• Recording error in robot games on iPad
  When you first try the game on iPad, Apple will prompt you to allow "Speech Recognition" and "Microphone" usage.    

  You might have clicked the "do not allow" option by mistake.  

   

  Please go to Settings - MLP Chinese HW, and reset the two permissions listed:

  
  
  
• "Mic can't hear you" in robot games
  This means the speech recognition engine could not detect any human speech.  
  

  If using iPad app, double check you've allowed Microphone access.
  If using Chrome, make sure your Microphone is ON.  You may test here.

   

  Tips:  

  1) be closer to Microphone;

  2) play the game in a quiet environment;

  3) start saying the word AFTER 'Click to say' is pressed, not at the same time;
  4) for single character words, it may help to say the word twice.

   

  Here's a demo video:
  
  
• Where can I find Exercise Completion Code?
  Exercise Completion Code (作业码) shows up when you complete an exercise.
  You can also get it by clicking on the open door of the completed exercise on "train screen".
  
  
  
• Where can I download old recordings?
  1. From student account,  click the thumbnail image of a previous textbook to load it, and then click on "My Scores".
  
  

  
  
  

  2. On "My Scores" page, select the Recording tab. Click on the "three dots" sign and the Download option will appear.
  
  

  
• Why did I get "Vimeo is not defined" for the video activity?
  You probably have a web content blocker on and Vimeo isn't white-listed.
• Video issue on iPad app
  Since late Oct 2022 our videos on iPad app have been impacted by certain changes of our video host site.
  We've submitted a ticket and been waiting for a fix from the site.
  
  Workaround:
  1. use Chrome on a computer to watch video;
  or
  2. update iPad app to 10.6 and click the provided link to watch the video in browser and then come back to app.
  
  Here's a demo video of workaround 2:
  
  

Teacher

• 如何邀请学生加入我的班级？How do I get students to join my classroom?
  把您的教室邀请码与学生分享。教室邀请码在教师帐户主页可以找到：
  
  
  建议方式：
  －可以写在白板上，叫学生小心抄在课本里
  －可以发电邮给家长与学生，附加一些介绍网上作业的链接。
  －可以更改以及打印 “邀请 template" Word 文件，发给学生。
  
  培训视频（3分钟）
  
  
• 学生在做网上作业时碰到问题怎么办？What do I do if a student reports a problem?
  Please direct them to this website's help section.  Please forward all emails to: tech@mlpchinese.com.
• 网上作业每一次的练习内容是怎么安排的？ Which activities are in each exercise?

  请见网上作业每一次的练习内容表

• 怎么改学生的录音？

  Weekly Recordings

  Listen to and grade student recordings for the week.
  
• 怎么改学生的短文？
  为了让老师方便改阅读理解题，我们加了三个海外学生常出错的标示颜色：
  红：打字打错了（如：“这”打成“着”）
  蓝：字用得不对（如：应该用“而且”，但是用了“然后”）
  黄色 highlight：句型是英文语法
  删除：加横线删除此句
  取消：取消颜色和注释
  
  
  
  加颜色的方式：
  
  
  
  另外可以随机加评语：
  
• 怎样看到本周错的最多的词汇？

  Weekly Vocab

  See the vocab stats for the entire class. Sorted from "most mistakes" to "least mistakes" by classroom average, so you can find the words that you need to review in class.
  
• 怎样看到班级本学期的评分？
  选择单元进度：
  
  
• 怎样改班级里学生的排列顺序？
  在“学生”的 tab 下，可以给每个学生一个学生号。（可以是数字，也可以是 abc）
  
  
• 我该如何帮助学生注册网上作业?（5分钟）
• 怎样建立教室？How do I create a classroom?
  在 Teacher Account page, 输入您的教室名称，选择教室的年级，再点击 "Create"。
  提示：
  －教室名称最好又您的名字和年级，如： “夏老师 三年级”。这样学生端更清楚。
  －教室的年级一定要选择正确！不然学生不能加入教室。
  
• 教师账户“自由练习”功能 FAQ
  2023年 8月1日起，“自由练习”功能不再与“认证资格”挂钩，而是需要老师在教师账户输入相关年级的课本码。
  这个调整是为了确保每位任课老师手上有教材。

   

  Q：老师已经有教材, 还需要再买吗？

  A：不需要再买。输入已有教材上的课本码就可以了。

   

  Q：老师手上的教材很老、没有课本码，需要买新教材吗？

  A：看情况。

  如果只需要网上教室管理学生的功能、不需要用“自由练习”，就不必买新教材。

  如果要用网上作业里的“自由练习”功能，就需要购买含课本码的教材。

   

  Q：一直在教同一年级，不需要再买教材吧？老师的课本码可以有效多久？

  A：不需要再买。在教师账户输入的课本码会一直有效。

   

  Q：老师不是固定教一个年级，换年级时会把书转交给新的老师。新老师是否可以用原来的课本码？

  A：可以。原先的老师在教师账户unclaim code, 接手的老师就可以输入在自己的账户上用了。 

   
• 我怎样可以试用网上作业? Can I see a demo of the online homework from the student side?
  1）建立教师账户（见上）
  2）在教师账户平台的“学生网上作业试用“板块中选择适应的年级，点击 "试用作业"
  
  
  培训视频（4分钟）
  
  
  
  教师账户可以用这个方法看到每个年级的第一课网上作业。输入课本码后，点击同一个链接可以看到整个年级的练习及自由练习。
• 怎样把课本码转给接手的老师？

  Unclaim a textbook code from teacher account

  If you wish to transfer your textbook and the associated textbook code to another teacher, simply unclaim your code:
  From the 学生网上作业试用 box on your teacher account,  select the textbook grade, click Unclaim and then confirm.
  
  The teacher who takes over will then be able to claim this code on his/her account.
  
  

School